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Betsson Casino has been popular among players since and we can see why. The site hosts a massive choice of slots and live casino games from over of the best software providers, including Blueprint Gaming and IGT titles.
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Please Gamble Responsibly. There are thousands of top features and bonus rounds to trigger, too. The Betsson live casino is powered by some of the biggest names in the online gaming industry, including Evolution Gaming, Netent, and Microgaming.
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All financial transactions and personal data are also processed using highly sophisticated SSL encryption, complying with the gambling regulations of the Malta Gaming Authority.
This will take you to a useful FAQ section that you can browse at your leisure. All emails are also responded to within an hour. Keep reading to see why our take on this casino beats other Betsson reviews out there.
As you may have seen in other Betsson reviews, the multi-faceted platform is home to games from a plethora of software providers.
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Shortly after that, the player received an email where he was denied of the withdrawal and accused of bonus abuse, where they bet more than it was allowed.
The player claimed they never bet too high and it was impossible for them to make a mistake like that.
The casino never responded to the complaint and the case remains unresolved. Disputed amount: 91, kr bonus money. Black points: 22 for this casino.
The player's funds were confiscated due to a violation of the casino's rules. He was in a complete shock when it happened because he was a long time player of the casino, for over four years.
The casino never responded to the complaint and it remained unresolved. Complaints on related Super Casino Same owner. Black points: 19 for this casino.
Player unable to withdraw their money, one year delay in payment. The player was trying to withdraw their winnings for a year.
The casino kept delaying the payment due to the verification process and change in management. The extremely long delay left the player disappointed and frustrated.
Black points: 85 8 for this casino. Player unable to make a withdrawal, delayed payment. The player made a withdrawal request, but the payment was delayed.
The casino stated their account was under review by the management team which took several weeks and left the player frustrated.
The complaint remains unresolved. Delayed payment, player impatient. The player tried to make a withdrawal and was asked to send in their documents repeatedly.
This caused a delay in payment. Show 2 similiar complaints with black points in total 9 for this casino. Black points: 11 1 for this casino. Player's bonus winnings capped.
The player likely did not read the bonus terms and conditions and their winnings were capped at the maximum cashout amount.
Player accused of terms and conditions breach. The player made a deposit and claimed a bonus. After playing in the casino and making progress they noticed the wagering requirements doubled.
There was a long discussion with the casino and the player was accused of terms and conditions breach. The player categorically disagreed and was ready to take legal action.
Player's laptop stolen, their username and password misused to play in the casino. All funds lost.
The player's laptop they used to play in the casino together with the username and password was stolen and all money wagered and lost.
When the player informed the casino about the situation and requested a refund. However, according to the casino, there was not enough evidence the laptop was stolen.
Moreover, the casino couldn't be held liable for the actions of our customers in relation to the safe-keeping of their login credentials or gaming equipment.
Show 1 similiar complaints with 0 black points in total. Player's withdrawal delayed, likely paid. The player complained their withdrawal was delayed.
The casino asked for player's documents repeatedly but finally stated the funds were transferred successfully. Complaints on related NordicBet Casino Same owner.
Black points: 15 for this casino. The player's account was closed without an explanation given by the casino.
Jeanbahdo requested a withdrawal that was delayed due to a random investigation. Later on, her account was closed and her deposit of SEK2, was returned to her.
When she asked for an explanation, the response was that the casino has the right to close any account for any reason without explaining why and refused to discuss the case further nor go into more details.
Disputed amount: 9, kr bonus money. The player's account was closed without any relevant reason. After A-L requested a withdrawal, her request became a subject for a random investigation.
Shortly after that, her account was closed and the deposit of SEK2, was returned to her. The casino's response was that they have the right to close any account for any reason without explaining why.
The casino never responded to the complaint and it would remain unresolved. Disputed amount: 4, kr bonus money. Black points: 50 5 for this casino. After that, the casino locked her account and asked her to provide documents for the account verification, which she did right away.
Then they asked her to verify some information via a phone call where the representative asked her what was Louisa betting on when she played but she couldn't remember.
Her account remained closed and she was told that she would receive her deposit back but not her winnings.
The complaint remained unresolved. Black points: 47 4 for this casino. Player was accused of breaching casino's terms of someone else using his IP address.
Gabriel accepted a bonus and after he won NOK10,, he requested a withdrawal. He then received an email from the casino where they informed him that he breached a term of someone else using his IP address.
The player claimed that he was the only one who played from this IP but the casino said they had proofs of these accusations but couldn't share them with the mediator.
They also recommended the player to contact eCogra to help them resolve this matter. They said they would provide any details needed.
There's no further information on whether the player contacted them or not. Disputed amount: 10, kr bonus money. Black points: 24 2 for this casino.
Extremely complicated account verification process. At first, he sent a copy of his driving license, bank card and a letter from his mobile phone company to prove his address.
About twenty minutes later, he received an email that said he had to send the bank card copy again, with some numbers covered.
Anthony did so right away and another 20 minutes later, his proof of address document was rejected so he sent them a letter from a credit card, the same letter he had used for many, many casinos to verify his address, but they rejected that one too.
The casino replied once more that he had to send them his ID and bank card again. After that, he sent them a document of his car insurance but after that, he received yet another email from the casino that said his documents were sent to their security department and their verification would take up to 72 hours.
Ever since then, Anthony hasn't received any more emails from the casino but was able to see that his documents were rejected.
This is a very complicated verification process that led to practically nowhere because the complaint remained unresolved. Complaints on related Guts Casino Same owner.
Failed self-exclusion. Player complained that he was allowed to open an account in this casino despite the fact that he had self-excluded himself permanently in all casinos with the same group owner.
Player had made some deposits and lost and he demanded a refund. Casino replied that at the time when the player self-excluded himself the casino was owned by a different group and thus the delay in accounts verification after the acquisition.
The player complained about the slow responsiveness of the casino. No more update. Casino refused to return deposits. The player was self-excluded via Gamstop but he kept receiving emails with bonus offers from this casino.
But the casino confiscated the winnings and closed his account due to the self-exclusion. They never returned the player's deposits and he submitted the complaint to a higher authority.
There's no further information available ever since. Black points: 66 for this casino. Extremely long verification process.
Player complained that after he won a large amount he was asked by the casino to send all kinds of identity-proving documents. Additionally, he was asked to send another proof of address and was told to upload it via the website but as his account was suspended he was unable to do so so he sent it via email but the casino kept telling him to upload it via the website.
Then he was asked to send again a bank statement. He didn't understand what was wrong with the statement he had already provided recently but the casino wouldn't clarify this for him.
The player felt he was being mistreated. Casino support manager replied to him several times that his matter would be carefully investigated.
No more update since. Black points: 20 for this casino. The player's account was closed due to broken rules.
Abyrvalg from Germany accidentally used VPN and the following day, their account had been closed. The player was recommended to contact higher authority, a relevant regulatory body.
There is no update on the case and it remains unresolved. Software glitch. Player complained that while he had been playing a game and winning there was a malfunction that caused an unfair result.
Player reported this to the casino which was taking a very long time to reply. They replied they were waiting for the game provider to investigate on this.
Submit a complaint. This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
If you deposit using Skrill or Neteller , you will not be eligible to receive this bonus, or your winnings may be voided afterwards. You will have to wager times the bonus value to clear the bonus and be able to withdraw your winnings.
If you break this rule, the casino may confiscate your winnings. You should get this bonus relatively FAST , Bonus expiration: 30 days According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is relatively fast.
The bonus expires 30 days after being added to your account. Free spins conditions: 25x WR , 3-day expiration The amount you win from your free spins will be added to your account as bonus funds.
You then need to wager that amount times to convert it into real money. You will have 3 days to play your free spins.
New players only. Activate bonus in your account. Betsson Casino Perfect reputation. Free spins conditions: 25x WR , 1-day expiration The amount you win from your free spins will be added to your account as bonus funds.
You will have 1 day to play your free spins. Germany 1. You should get this bonus relatively FAST , Bonus expiration: 7 days According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is relatively fast.
The bonus expires 7 days after being added to your account. Free spins conditions: 25x WR The amount you win from your free spins will be added to your account as bonus funds.
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